연락처

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자동차, 밴, 스쿠터 렌탈에 관한 모든 문의에 답변 드리겠습니다.

문의하기

양식을 작성해 주시면 최대한 빨리 답변드리겠습니다.

지점

공항, 기차역, 도심 어디서나 가까이

공항

리나테 공항

Via Novegro, 31, 20054 Novegro MI

리나테 공항 도착 시 이용하기 좋습니다
밀라노

밀라노 중앙역

Via Roberto Lepetit, 18, 20124 MI

기차로 밀라노에 도착할 때 적합
공항

베르가모 공항

Via Aldo Moro, 13/15, 24050 BG

오리오 공항 바로 옆
section-faq

도움이 필요하신가요?

렌탈, 요금, 지점에 관한 모든 문의는 저희에게 연락해 주세요. 24/7 도와 드립니다.

FAQ

렌탈 자주 묻는 질문

  • 1. 보증금에 가상 신용카드(Revolut, Wise, bunq, N26 등)를 사용할 수 있나요?

    아니요. 보증금에는 주 운전자 명의의 실물 신용카드(Visa, Mastercard 또는 American Express)가 필요합니다. 가상 신용카드나 디지털 전용 신용카드(Revolut, Wise, bunq, N26 등), 체크카드 및 선불카드는 받지 않습니다.

  • All accessories and supplementary services (child seat, GPS navigator, snow chains, etc.) must be requested during booking. Payment is made at the time of vehicle collection.

  • The security deposit is released at the time of settlement by the company. To speed up the process, it is advisable to contact your bank directly.

  • Yes, the rental can also be paid in cash at the desk, as well as by credit card (Visa, Mastercard, American Express). The security deposit, however, always requires a physical credit card in the main driver's name: cash, debit cards, prepaid cards and virtual cards are not accepted for the deposit.

  • We accept the following credit cards: Visa Classic/Gold, American Express (AMEX), and Mastercard. For certain luxury vehicle categories, two credit cards may be required.

  • All vehicles are delivered with a full tank and must be returned with the same fuel level. Otherwise, the missing fuel will be charged to the customer along with the refuelling service fee.

  • To rent a vehicle you need: minimum driver age of 21 (25 for certain vehicle categories), maximum age 80, a valid driving licence held for at least 12 months, a valid identity document, and a credit card in the driver's name. For customers with a non-EU licence, an international driving permit is recommended.

  • Yes, a security deposit is held on the credit card at the time of collection. The amount depends on the vehicle group, the rental amount, and the chosen insurance coverage.

  • The options included in the rental price may vary depending on the chosen rate. In general, the standard rate includes: unlimited mileage, Medium Protection Package (damage excess reduction), vehicle circulation tax, and 22% VAT. For full details, please refer to our Standard Price List.

Ciao Rent Car is an Italian rental company with 3 locations: Milan Central Station, Linate Airport and Bergamo Orio al Serio Airport. Transparent pricing with no hidden fees, 5-minute pick-up and 24/7 support. Cars, vans and scooters for every need — leisure, business, long-term.