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All accessories and supplementary services (child seat, GPS navigator, snow chains, etc.) must be requested during booking. Payment is made at the time of vehicle collection.

The security deposit is released at the time of settlement by the company. To speed up the process, it is advisable to contact your bank directly.

Yes, the rental can also be paid in cash at the desk, as well as by credit card (Visa, Mastercard, American Express). The security deposit, however, always requires a physical credit card in the main driver's name: cash, debit cards, prepaid cards and virtual cards are not accepted for the deposit.

We accept the following credit cards: Visa Classic/Gold, American Express (AMEX), and Mastercard. For certain luxury vehicle categories, two credit cards may be required.

All vehicles are delivered with a full tank and must be returned with the same fuel level. Otherwise, the missing fuel will be charged to the customer along with the refuelling service fee.

To rent a vehicle you need: minimum driver age of 21 (25 for certain vehicle categories), maximum age 80, a valid driving licence held for at least 12 months, a valid identity document, and a credit card in the driver's name. For customers with a non-EU licence, an international driving permit is recommended.

Yes, a security deposit is held on the credit card at the time of collection. The amount depends on the vehicle group, the rental amount, and the chosen insurance coverage.

The options included in the rental price may vary depending on the chosen rate. In general, the standard rate includes: unlimited mileage, Medium Protection Package (damage excess reduction), vehicle circulation tax, and 22% VAT. For full details, please refer to our Standard Price List.